FREQUENTLY ASKED QUESTIONS
Q) We don’t need an engagement session or an album. Can you customize?
A) Sure! Please let me know what your “Dream Wedding Photography Items” would be and I can create a custom collection for you!!
Q) Can I make prints with the Digital Download that is included in the package?
A) Absolutely! All the photos are high resolution, Professionally edited and ready to print. You can make prints anywhere you’d like and we can give you a list of places we recommend.
Q) Can I drop a few hours from my package to save some cash?
A) You can drop hours, but it won’t save you anything UNLESS you’re getting married on a Friday or a Sunday. Saturdays are prime dates for us, so we very rarely accept bookings for less than six hours on Saturdays. If you’re getting married on an off-day and are only looking for a few hours, email us for a custom quote, specific to your wedding needs.
Q) Do you mind if our family members take photos at the wedding and reception?
A) Of course not! Tell Aunt Susie to snap away all she wants! We will never tell your family to put their cameras away and their flashes won’t bother us in the least. The only time we might ask them to wait is during the family formal portraits, as it can get distracting for you and we can end up with someone not looking at my camera. If you prefer we tell them to not take pictures, just let us know and we can kindly ask them to refrain.
Q) We have a break in between our ceremony and our reception. Can we break up our hours?
A) Our photography is only available in consecutive hours of coverage, which means even if there is a break, we’ll only be on the clock for hours in your collection from when you have us begin to when we plan to end. If you need additional hours, you can add them for $500 per hour, before or at the wedding.
Q) What if our reception runs later than we expected? Can you stay ‘til the very end to capture our grand exit?
A) Of course, we can! If we stay more than 30 minutes late, though, you will be billed for overtime and no pictures will be posted until the overtime has been paid in full. Our hourly rate for overtime is the same as our pre-paid rate for extra hours ($500 per hour.)
Q) Do we have to add albums now or can we order them later?
A) You can definitely order your album later! Most of our clients wait until their online gallery goes up so they can see how many photos they want to include. Our album prices are guaranteed not to go up for one year after your contracted wedding date.
Q) We definitely want to book you! What’s the next step?
A) Awesome! We’re excited to work with you! To officially book us, you’ll have to sign our online contract and pay a non-refundable booking fee of $1500. As soon as those two things are in, you’re BOOKED! YAY!
Q) It might take us a couple of months to get the booking fee saved up. Can you pencil us in?
A) Unfortunately, no, we can’t. The only way to reserve your date with us is to sign a contract and pay the booking fee.
Q) Can we make monthly payments?
A) Definitely! Let us know when you book that you’d like to set up a monthly payment plan and we’ll hook you up!
Q) When is our remaining balance due?
A) Your remaining balance is due 30 days before your wedding date. A reminder will be sent out via email to help keep you on track. If your final payment is late, a late fee will be charged, so mark it on your calendar!
Q) Can we pay our final payment after the wedding?
A) The only payments that can be made after the wedding are album/product payments. The rest of your package has to be paid no later than 30 days before your wedding.
Q) How do I make payment?
A) You can click to pay online with a direct bank transfer or credit card. If you prefer to mail a check or pay in cash you may do that too! Once you book with us we will send you a personal and private client access portal where you can view all your important documents and make payments anytime!